Mid America Specialty Services (MASS) is a national restoration company that specializes in refinishing metal, wood, stone & glass surfaces in commercial buildings. We have been in business since 1985 and work throughout the U.S.

We are looking for a motivated person in the Dallas area as an Operations Manager.

60K-70K annual, full-time, year round position.

We offer health, dental, vision and life insurance, 401k plan, paid vacation and holiday pay.

Job Responsibilities

  • Participate in the training process for all employees reporting to you.
  • Actively train the refinishers in their functions, tasks and skill.
  • Ensure that the quality of the work on all jobs meet the quality standards established.
  • Provide all necessary jobsite support to crews so jobs may be accomplished safely, efficiently and timely.
  • Work with the Sales Team, prioritize and schedule jobs to be accomplished each week.
  • Communicate with customers to make necessary scheduling arrangements at the jobsite.
  • Managing Night Shift Crews, so some evening hours required.

Job Requirements

  • You must be a leader with exceptional communication skills which equip you to interact successfully with your team, management and clientele.
  • You must be a problem solver who knows how to prioritize efficiently.

We are seeking a customer service focused and goal oriented professional who knows how to get the job done right the first time.

Other requirements of the Management role include:

  • Five or more years' experience in the operations function of a service industry with at least one year in a supervisory position.
  • Associate Degree in Business or related discipline or equivalent experience
  • Excellent computer skills, including: MS-Excel, Word and Outlook

Our clientele is primarily the commercial real estate industry (Class A Buildings).

Mid America Specialty Services is a Federal Contractor and is an Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

For more information about our company visit our website: www.massus.com

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By clicking the submit button, you certify that all the information submitted by you on this application is true and complete, and you understand that if any false or misleading information, omissions or misrepresentations are discovered, your application may be rejected, and if you are employed, your employment may be terminated at any time. If hired, you agree to conform to the Company’s rules and regulations, and you understand that these rules and/or the employee handbook do not form a contract of employment either express or implied, and you agree that my employment and compensation can be terminated, with or without cause and with or without notice, at any time, at either you or the Company’s option. You also understand and agree that the terms and conditions of my employment may be changed, with or without cause and with or without notice, at any time by the Company. You understand that no Company representative, other than its president, and then only when in writing and signed by the president, has any authority to enter into any agreement for employment for any specific period of time, or to make any agreement contrary to the forgoing. You expressly authorize, without reservation, the employer, its representatives, employees or agents to contact and obtain information from all references (personal and professional), employers, public agencies, licensing authorities and educational institutions and to otherwise verify the accuracy of all information provided by me in this application, resume or job interview. You hereby waive any and all rights and claims I may have regarding the employer, its agents, employees or representatives for seeking, gathering and using truthful and non-defamatory information, in a lawful manner, in the employment process and all other persons, corporations or organizations for furnishing such information about me. You understand that this application remains current for only 30 days. At the conclusion of that time, if I have not heard from the employer and still wish to be considered for employment, it will be necessary for me to reapply and fill out a new application. You also understand that, if I am hired, I will be required to provide proof of identity and legal authorization to work in the United States as required by federal immigration laws. This Company does not tolerate unlawful discrimination or harassment based on sex, race, color, religion, national origin, citizenship, age, disability, or any other protected status under applicable federal, state or local law. No question on this application is used to limit or exclude an applicant from employment consideration on any basis prohibited by applicable federal, state or local law.